How do I suggest a new feature or certificate type?
Support & Troubleshooting
We love hearing from users - most of our best features started as suggestions! If there’s a certificate type or feature you’d like to see, we want to know.
?? How to Share Your Idea
- Email support@certnudge.co.uk with your idea
- Or use the in-app chat to send feedback directly to the team
- Be as specific as you can — what would the feature do, and why would it help?
?? What Happens After You Submit
- Your suggestion is reviewed by the product team
- If it benefits a wide group of users, we’ll add it to our internal Trello roadmap
- You’ll receive a reply confirming we’ve logged it — and updates if/when it progresses
We can’t guarantee if or when a feature will be implemented, but we prioritise ideas that help the most users and align with our product goals.