How do I suggest a new feature or certificate type?

Support & Troubleshooting

Email feature ideas and certificate-type suggestions to support@certnudge.co.uk. Explain the problem you are trying to solve, the outcome you need and how the change would help you use CertNudge.

What should I include?

  • The current problem: Describe what is difficult, missing or taking longer than expected.
  • The outcome you need: Explain what you would like to be able to do.
  • A practical example: Describe when you would use the feature or certificate type.
  • How often it matters: Tell us whether this is an occasional issue or part of your regular workflow.
  • Who it would help: Explain whether it would benefit landlords, team members or another type of user.

Suggesting a certificate type

For a new certificate or evidence type, include as much of the following as you can:

Name and purpose

Give the common name of the document and explain what landlords use it for.

Information to record

Identify useful fields such as issue date, expiry date, reference number or contractor details.

Renewal pattern

Explain whether the document normally has an expiry date or another event that landlords need to monitor.

Example workflow

Describe how you currently record, store or review this information.

How to send your suggestion

Email support@certnudge.co.uk with a clear subject line such as Feature suggestion or Certificate-type suggestion.

What happens after I submit it?

CertNudge will review the suggestion alongside customer needs, product scope, technical effort, security and other priorities.

Implementation cannot be promised

CertNudge cannot promise that a suggestion will be implemented or provide a release date. Submitting an idea does not place it on a confirmed product roadmap.

Do not send sensitive information

Do not include passwords, full card details, certificate files or unnecessary tenant personal data in a feature suggestion.

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