Free Damp & Mould Evidence Record (England)

This record helps you:

• Capture when and how the tenant first reported the problem.
• Record the tenant’s original wording and where messages or screenshots are saved.
• Log inspection dates, contractor visits, findings and likely causes.
• Link before-and-after photographs to the written timeline.
• Track authorised works, completion dates and access attempts.
• Record follow-up messages, advice given and any repeat report.
• Keep related property compliance records easy to locate.

What’s inside

• Property and tenancy details: property address, tenancy start date, landlord or company, and managing agent.
• Evidence timeline: space for dates, details, notes and evidence locations across the full response.
• Inspection and works record: contractor findings, likely cause, photographs, authorised work and completion date.
• Follow-up: tenant messages, advice, access attempts, recurrence and related compliance records.

How to use it

1. Start a fresh record when a damp or mould issue is reported.
2. Enter the report date and method, preserving the tenant’s original wording.
3. Update the record after each inspection, contractor visit, access attempt or communication.
4. Give photographs and documents consistent references and note where they are stored.
5. Record the work completed and the outcome of the follow-up with the tenant.
6. Store the completed record with the property’s supporting evidence.

FAQ

Is this legal advice?

No. It is a practical record-keeping template, not legal advice or a statement that any particular response is sufficient.

Does this record prove compliance?

No. It helps organise a dated evidence trail, but it does not replace prompt investigation, appropriate action, professional advice or the supporting evidence.

Should I use one record for the whole property?

Use one record for each reported issue so the dates, findings, work and follow-up remain clear.

What should I save alongside it?

Keep relevant messages, photographs, inspection notes, contractor findings, access records, quotes, invoices and evidence that work was completed.

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