Best for portfolio and HMO landlords, letting agents and property managers who regularly send compliance documents to tenants.
WhatsApp Compliance Packs & Service Logs for UK Landlords
Instantly share gas safety, EICR and EPC compliance packs via WhatsApp or by pasting the secure link into an email, and keep a clear record of when and how you say you sent them.
- Send packs via secure WhatsApp links instead of large email attachments.
- Copy the same secure link into an email or letter template if your tenants prefer email.
- Keep a single place to record how you served documents, instead of hunting through chats and inboxes.
- Void mistakes and revoke links if you send them to the wrong person.
- See how often each document has been downloaded from your link.
128-bit Encrypted Links & Auto-Expiry.
Pack
Share
Record
Why we built this
When someone asks “Did you send the gas safety cert?”, you need more than a messy WhatsApp history. This workflow helps landlords keep a clean, central record of how they say they shared important documents with tenants or contractors.
WhatsApp & Smart Sharing
Share securely from your browser. Generate a secure link instantly and send it via WhatsApp with a pre-filled message, or paste the link into your usual email to the tenant.
Smart Reuse: We reuse active links created in the last 24 hours to keep your dashboard tidy.
The Service Log
Keep one place to check. Each time you share a pack, you can create or update a service log entry – for example “Gas safety certificate link sent to Alex Jones via WhatsApp on 12 March 2026”.
Quickly scan your history by property, tenant or document so you can see what you recorded sending, and when, without trawling through chats.
Bank-Grade Security
Your data stays safe. We never send files directly; we send unique, 128-bit encrypted links that only work for your recipients.
Auto-Expiry: Links expire automatically (7 days for docs, 14 days for packs) to limit long-term access, and you can revoke them from your dashboard if you send them to the wrong person.
Example: New tenancy move-in
For a new tenancy you create a move-in pack with the gas safety, EICR and EPC, send the secure link to the tenant via WhatsApp, and then add a service log entry so you can later see what you say you sent, how and when.
Build Your Audit Trail
Compliance isn't just about having the document; it's about keeping a clear record of what you say you sent and how you sent it.
- Generate a compliance pack link for your tenant (for example a move-in pack with gas, EICR and EPC).
- Share the secure link via WhatsApp or email using the pre-filled message or your own wording.
- Create or update a service log entry recording what you say you sent, to whom, and when.
- Use correction tools to void typos without deleting the history, and revoke links if you send them to the wrong person.
Compliance Packs
Bundle gas safety, EICR and EPC into a single "Move-in Pack" link. You can quickly add a service log entry for the pack as part of the sharing workflow so you can see what you recorded sending later.
Correction Tools
Made a typo in a log? You can Void incorrect entries without deleting the audit history, keeping your records transparent while still showing what you changed.
Link Management
See how many times a document has been downloaded. Sent it to the wrong person? Revoke the link from your dashboard and add a new entry to your service log if you resend it.
Frequently asked questions
Does the Service Log prove that a tenant received or read a document?
No. The Service Log records the actions you say you took (for example, that you generated a link and noted that you sent it via WhatsApp or email). Entries are created and managed by you and do not, on their own, prove delivery or that a tenant opened or read a document.
What if I send a link to the wrong person?
You can revoke the link from your dashboard so it can no longer be used. You can also add a new log entry when you resend the pack to the correct person so your records reflect what you say happened.
Why Upgrade?
| Feature | Landlord Pro | Portfolio Pro |
|---|---|---|
| Store certificates | ||
| Email reminders | ||
| WhatsApp sharing | - | |
| Service logs (self-recorded) | - | |
| Compliance packs | - |
Using an eviction evidence pack? See how this WhatsApp sharing and service log workflow supports that process in the Eviction Ready Evidence Pack guide.
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