Do you offer refunds?
Billing & Payments
Yes - we offer a 14-day "no-quibble" money-back guarantee on your first-ever subscription payment.
First-Time Subscribers
- 100% refund: Applies to your very first paid subscription (Solo or Portfolio)
- No questions asked: Just contact us within 14 days of purchase
- How to request: Email support@certnudge.co.uk or use the in-app chat
After the First 14 Days
Ongoing Subscription Terms
- No partial-month refunds: We don’t refund unused time mid-cycle
- Downgrading applies automatically at the end of your billing cycle
- Prorated credit: If you switch plans mid-cycle, you’re only charged for the days used — credit carries over
Need Help or Not Sure?
If you’re unsure about a charge or want to discuss a cancellation, our team is happy to help — just reach out.