How long do the secure sharing links last?

Sharing Features

Security links expire automatically to protect your data. The duration depends on what you are sharing. Once a link expires, it is permanently invalidated.

Expiry Times by Type

We apply different security rules based on the complexity of the content:

📄
7 Days

Single Certificate Documents (e.g. a PDF of a Gas Safety Record) expire 7 days after the link is generated.

📦
14 Days

Compliance Packs & Certificate Briefs expire after 14 days to give tenants or agents more time to review multiple files.

Smart Link Reuse

To keep your dashboard tidy, if you generate a link for a document that was already shared within the last 24 hours, the system will re-use the existing active link rather than creating a duplicate.

Was this helpful?
Share this FAQ