Is my data secure?
Your data is protected with enterprise-grade security and encryption. Our data processing and storage are designed to align with UK GDPR requirements.
Document Encryption
Military-Grade Encryption
All documents are encrypted at rest using Microsoft Azure's Storage Service Encryption:
- AES-256 encryption: One of the strongest industry standards.
- Automatic encryption: Every file is encrypted before being stored.
- Microsoft Azure: Built on an enterprise-level security platform.
Regulatory Compliance
GDPR Compliant
- Full compliance with UK data protection regulations.
- Supports your right to data portability and deletion.
- Transparent data processing practices.
- Regular policy and security reviews.
ICO Registered
- Registered as a Data Controller with the UK Information Commissioner's Office (ICO).
- Adherence to UK data protection standards.
- Regular compliance monitoring.
What Should I Upload?
Upload Property Documents Only
We strongly recommend you only upload property compliance documents. To protect your privacy, please do not upload personal data like tenancy agreements or ID.
Recommended Documents
- Safety certificates (Gas Safety, EICR, etc.)
- Compliance documents (EPC, Legionella)
- Inspection reports (PAT, boiler service)
- Engineer notes and remedial quotes
- Equipment photos (boilers, fuse boxes)
Do Not Upload
- Personal ID (passports, driving licences)
- Tenancy agreements or rental contracts
- Financial information (bank statements)
- Personal tenant data (contact details, references)
Additional Security Measures
Data Encryption
AES-256 encryption for data at rest and TLS for data in transit, protecting your documents during storage and transfer.
Access Controls
Secure user authentication and authorisation protocols ensure that access is restricted only to you.
Secure Infrastructure
Built on the enterprise-grade, highly secure Microsoft Azure cloud platform.
Regular Backups
Automated, encrypted backups protect your data against accidental loss or corruption.
Privacy & Transparency
Full Transparency
Our comprehensive privacy policy explains exactly how we handle your data, including:
- What data we collect and why
- How long we retain your information
- Your rights regarding your data