What does the red “Urgent Action Required” banner mean and when does it appear?
The red "Urgent Action Required" banner appears when certificates are expiring within 7 days. It disappears automatically once you update those certificates.
Example Timing Scenarios
Scenario: 8 days left
Banner Status: No Banner
Badge Colour: Amber
Action: Start planning renewal.
Scenario: 7 days left
Banner Status: Banner Appears
Badge Colour: Amber
Action: Book renewal immediately.
Scenario: 3 days left
Banner Status: Banner Visible
Badge Colour: Amber
Action: Urgent booking required.
Scenario: Expired
Banner Status: Banner Visible
Badge Colour: Red
Action: Immediate action required.
When the Banner Disappears
Automatic Removal
The banner disappears instantly once you resolve the urgent issues by:
- Updating the certificate's expiry date.
- Uploading a new, valid certificate.
- Deleting the expired certificate record.
No Manual Dismissal
The banner is a safety mechanism, not an advert. You cannot hide or dismiss it.
- It forces you to take action.
- It ensures urgent items are not ignored.
- It only disappears when the problem is fixed.
Urgent Action Workflow
See Banner
Red alert appears on your dashboard.
Check List
Review the "Upcoming Expirations" list.
Take Action
Click the item and update its details.
Banner Clears
Banner is removed automatically.
Multiple Certificate Scenarios
How the Banner Behaves
Scenario A
3 certificates are expiring in 5 days.
The banner appears and will stay until all 3 certificates are updated.
Scenario B
You update 2 of the 3 certificates.
The banner remains because 1 certificate is still urgent. It will only disappear when the last one is fixed.
Your Built-in Safety Mechanism
The urgent banner is designed to be impossible to ignore. It forces attention on the most critical certificates in your portfolio, ensuring compliance issues never slip through the cracks. The 7-day threshold gives you a final, urgent call to action.