What does the red “Urgent Action Required” banner mean and when does it appear?
Using the Dashboard
The red "Urgent Action Required" banner appears when certificates will expire within 7 days and disappears automatically once you update those certificates.
Example Timing Scenarios
| Days Until Expiry | Banner Status | Certificate Badge Colour | Action Level |
|---|---|---|---|
| 8 days left | No Banner | Amber | Start planning renewal |
| 7 days left | Banner Appears | Amber | Book renewal immediately |
| 3 days left | Banner Visible | Amber | Urgent booking required |
| Expired | Banner Visible | Red | Immediate action required |
When the Banner Disappears
Automatic Removal
- Update certificate dates: Extend expiry beyond 7 days
- Upload new certificates: Replace expiring ones
- Delete expired certificates: Remove old records
- Instant refresh: Banner disappears immediately
No Manual Dismissal
- Can't be hidden: Banner stays until issue is resolved
- Forces action: Ensures urgent certificates aren't ignored
- Safety mechanism: Protects compliance status
- Problem-focused: Only disappears when fixed
Urgent Action Workflow
1
Banner Appears
Red alert at top of dashboard
2
Check Expirations
Review upcoming expirations list
3
Take Action
Book renewals or update dates
4
Banner Clears
Automatic removal after updates
Multiple Certificate Scenarios
Banner Behavior Examples
Scenario A
3 certificates expiring in 5 days
Banner shows - stays until all 3 are updated
Scenario B
Update 2 certificates, 1 still urgent
Banner remains - disappears when last one is fixed
Built-in Safety Mechanism
The urgent banner is designed to be impossible to ignore or dismiss manually. It forces attention on the most critical certificates in your portfolio, ensuring compliance issues never slip through the cracks. The 7-day threshold gives you time to book renewals while maintaining urgency.