What happens to my data if I cancel my subscription?
Security, Privacy & Data Protection
If you cancel your subscription, your account automatically reverts to the Free tier - but your data remains safely stored for a limited time.
What Changes Right Away
- Your account enters read-only mode
- Properties above the Free tier limit are locked for editing
- You can still view and download certificates for the next 90 days
- Reminders are paused for locked properties and documents
How Long We Keep Your Data
- 90-day access window: Full read-only access to download your certificates
- Next 180 days: Data is moved to encrypted cold storage (accessible only via support)
- After 270 days: Data is securely deleted if no reactivation has occurred
Want to Keep Your Data Longer?
You can upgrade again at any point within the 270-day window to restore full access instantly. No data is lost if you reactivate before deletion.
?? After 270 days of inactivity: All associated data is permanently and irreversibly deleted, including documents, reminders, and history logs.