What if the original engineer dated the certificate wrong and it shows as already expired?
Supported Certificate Types & Validity Rules
If a certificate appears expired due to a date error - do not worry. You can fix it in seconds and CertNudge will update everything automatically.
How to Correct the Dates
- Go to the Certificate Overview page
- Click on the certificate card showing the incorrect expiry
- Edit the Issue Date or Expiry Date field
- Click Save — the badge will instantly update
What Changes Automatically
- Status badge: The colour flips from red (expired) to green (valid) as soon as the corrected date is saved
- Reminder emails: Any previously triggered “expiring soon” or “already expired” emails for that certificate are cancelled
- Dashboard metrics: Your expiry stats and RAG indicators update immediately
Tip: Engineers sometimes pre-date or post-date forms during inspections. Always double-check certificates and use the actual valid-from date to keep your records accurate.