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Which certificate types are built-in?
CertNudge includes a range of built-in certificate and evidence types. The options shown in the Add Certificate workflow are the current source of tru...
What’s the default renewal period for each type?
Yes, CertNudge automatically suggests the standard renewal period when you add a certificate, based on UK legal requirements or industry best practice...
How does CertNudge calculate the expiry date?
CertNudge suggests an expiry date by adding a standard renewal period to the Issue Date you enter, but you should always verify and adjust this agains...
Can I track something that isn’t on the built-in list?
Check the certificate types currently shown when adding a record in CertNudge. Select the closest appropriate type. If an "Other" option is available,...
I’m in Scotland where EICRs and PATs are both 5-year cycles, does the system handle regional rules?
CertNudge uses the issue and expiry dates recorded against each certificate. It does not automatically determine which legal requirements or renewal p...
What if the original engineer dated the certificate wrong and it shows as already expired?
Don't worry, if a certificate appears expired due to a date error on the original document or during data entry, you can easily correct the dates in C...
Do reminders use the same schedule for every certificate type?
Yes. Eligible certificate records currently use the same reminder milestones regardless of certificate type. CertNudge uses the expiry date recorded a...
Can I shorten a validity term—for example, I choose to do annual EICRs?
Yes, you can easily set a shorter validity period than the default suggestion. CertNudge respects the expiry date you enter, even if it's more frequen...
What happens when I delete a certificate - do reminders stop?
Deleting a certificate removes it from normal use and cancels pending reminders linked to that record. The supported deletion workflow also attempts t...
Is there a way to see all certificates of one type across my portfolio?
Yes, the "All Certificates" page lets you easily filter your entire portfolio to see all certificates of a specific type (e.g., all Gas Safety Certifi...
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