Which file types and sizes are supported for certificates?
Getting Started & On-Boarding
CertNudge supports PDF, JPG, and PNG files, with a 5MB size limit per file. These restrictions ensure fast uploads and optimal performance.
Supported File Formats
PDF
The preferred format for all official certificates and documents.
JPG
JPG
A high-quality image format, ideal for scanned documents.
PNG
PNG
A clear image format, useful for screenshots or files with transparency.
Why a 5MB File Size Limit?
Faster Uploads
Smaller files upload quickly, saving you time even on slower internet connections.
Instant Document Loading
Optimised file sizes ensure documents load instantly within your dashboard.
Handling Upload Errors
If your file doesn't meet the requirements, you will see a clear error message explaining the issue:
- Incorrect file type: "Please upload a PDF, JPG, or PNG file."
- File too large: "File size must be under 5MB."
Example: Upload failed. File size is 7.2MB. Please reduce to under 5MB.
Quick Tips for Uploading
- PDF is best: This format maintains the quality and professional appearance of your documents.
- Compress large files: If a file is over 5MB, use an online tool to compress it before uploading.
- Check for clarity: Ensure all text on the certificate is clear and readable before you upload.