Why does the “Expiring Soon” card say 4 when the urgent banner mentions only 2?
Using the Dashboard
"Expiring Soon" and the urgent banner use different time thresholds - the card counts 30-day warnings while the banner only triggers for 7-day alerts.
Different Time Thresholds
"Expiring Soon" Card
≤ 30 Days
- Counts certificates expiring in 30 days or less
- Includes both amber status certificates
- Early warning for planning renewals
- Broader time window for preparation
Urgent Banner
≤ 7 Days
- Only triggers for certificates expiring in 7 days or less
- Stricter threshold for immediate action
- Critical alert for urgent booking
- Focused on imminent deadlines
Example: 4 Expiring vs 2 Urgent
Certificate Breakdown
| Certificate | Days Remaining | In "Expiring Soon"? | In Urgent Banner? |
|---|---|---|---|
| Gas Safety #1 | 25 days | Yes (≤30) | No (>7) |
| EICR Certificate | 15 days | Yes (≤30) | No (>7) |
| Gas Safety #2 | 5 days | Yes (≤30) | Yes (≤7) |
| EPC Certificate | 2 days | Yes (≤30) | Yes (≤7) |
4
Certificates in "Expiring Soon" card
2
Certificates triggering urgent banner
The 8-30 Day Window
Planning vs Crisis Mode
Certificates expiring in 8-30 days appear in "Expiring Soon" but not the urgent banner:
- 8-30 day window: Time for planning and booking renewals
- Yellow card status: Visible reminder but not critical yet
- No urgent banner: Not in immediate crisis requiring emergency action
- Preparation phase: Ideal time to contact contractors and schedule
Progressive Urgency System
31+ Days
Green status
No warnings, monitor only
8-30 Days
Amber status
Expiring Soon card only
≤7 Days
Critical status
Card + Urgent banner
Dashboard Logic
| Dashboard Element | Time Threshold | Purpose |
|---|---|---|
| "Valid" Card | 30+ days | Shows certificates in good standing |
| "Expiring Soon" Card | ≤30 days | Early warning for planning renewals |
| Urgent Banner | ≤7 days | Critical alert for immediate action |
| "Expired" Card | 0 days | Shows past-due certificates |
Practical Workflow
8-30 Day Range
- Appears in "Expiring Soon" for visibility
- Time to research contractors and compare quotes
- Book inspections at convenient times
- Plan around tenant schedules
≤7 Day Range
- Triggers urgent banner for immediate attention
- Emergency booking required
- May need priority/same-day service
- Risk of compliance gap
Smart Alerting System
The different thresholds work together to give you layered warnings. "Expiring Soon" gives you planning time while the urgent banner ensures critical deadlines don't sneak up on you. This prevents both early panic and last-minute scrambling for appointments.