Are there any storage limits on my account?

File Storage & Document Formats

CertNudge does not currently publish a separate total-storage quota for Landlord Pro or Portfolio Pro.

The service is intended for certificate evidence and related property compliance files. Each individual upload remains subject to the 5 MB file-size limit.

What limits apply?

No published total quota

Account storage

CertNudge does not currently state a fixed total number of megabytes or gigabytes available to each Landlord Pro or Portfolio Pro organisation.

5 MB per file

Individual uploads

Every PDF, JPEG/JPG, PNG or HEIC file must be no larger than 5 MB.

Acceptable use

Intended content

Storage must be used for certificate evidence and directly related property compliance records in accordance with the Terms.

What can I store?

Suitable files

  • Property safety certificates
  • Inspection and testing reports
  • Remedial-work evidence
  • Relevant compliance photographs and supporting documents

Unsuitable files

  • Unrelated personal file storage
  • General business archives
  • Tenancy agreements or tenant ID
  • Files containing unnecessary tenant personal data

Do plan property limits still apply?

Yes. The absence of a separately published storage quota does not remove the property limit of your selected plan. Landlord Pro supports up to 10 properties and Portfolio Pro supports up to 30 properties by default.

Storage is not described as unlimited

CertNudge does not promise unrestricted or unlimited storage. Use remains subject to the purpose of the service, the per-file limit and the acceptable-use provisions in the Terms.

Planning an unusually large upload?

Email support@certnudge.co.uk with the approximate number and type of records involved. Do not attach certificate evidence or tenant personal data to the enquiry.

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