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What file types can I upload?
CertNudge accepts PDF, JPEG/JPG, PNG and HEIC files up to 5 MB each. These formats can be used for certificate documents and related supporting eviden...
What’s the maximum file size?
The maximum upload size is 5 MB for each individual file. This limit applies to supported PDF, JPEG/JPG, PNG and HEIC certificate and evidence files. ...
Why do you cap size at 5MB?
CertNudge limits each uploaded file to 5 MB to keep uploads, document access and storage manageable. The limit applies to supported PDF, JPEG/JPG, PNG...
Where are my files stored, exactly?
Uploaded files are held in private Microsoft Azure Blob Storage. They are accessed through authorised workflows within CertNudge or through valid, tim...
Are there any storage limits on my account?
CertNudge does not currently publish a separate total-storage quota for Landlord Pro or Portfolio Pro. The service is intended for certificate evidenc...
What happens if I upload the wrong file type or it’s too big?
CertNudge may reject a file if it is larger than 5 MB, uses an unsupported format or fails file-type validation. Check the file and create a suitable ...
Can I bulk-download or export my documents?
Landlord Pro and Portfolio Pro can generate a PDF compliance pack for one property at a time. A full-account ZIP download or API export is not current...
If I delete a certificate, is the PDF gone forever?
Deleting a certificate removes it from normal use in CertNudge. The deletion workflow also cancels pending reminders and attempts to remove files link...
Can I store non-certificate docs (insurance, tenancy agreements)?
Yes — you can attach supporting documents such as reports, photos, or insurance files to your certificates. However, please do not upload tenant-relat...
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