Do I have to confirm my email before I can use the app?
Getting Started & On-Boarding
Yes, email confirmation is a required step before you can access your CertNudge account.
The Confirmation Process
1
Complete Registration
After signing up, you will see an on-screen message prompting you to check your email.
2
Check Your Inbox
Look for a confirmation email from us (remember to check your spam or junk folder).
3
Click the Verification Link
Click the link inside the email to verify your address and activate your account.
Why We Require Email Confirmation
Account Security
It protects your account from unauthorised access and ensures it belongs to you.
Reliable Notifications
It guarantees you will receive critical reminders about certificate expiries.
Didn't Receive the Email?
- Check your spam or junk folder again
- Confirm you entered the correct email address during sign-up
- Wait a few minutes, as emails can sometimes be delayed
- Use the 'Resend Email' link on the confirmation page
- Contact support if the email still has not arrived after 30 minutes