How do I pay for CertNudge?
CertNudge uses Stripe-hosted checkout to process subscription payments securely in pounds sterling.
Choose Landlord Pro or Portfolio Pro, select monthly or yearly billing, and review the payment options displayed by Stripe at checkout.
How to start a subscription
Choose a plan
Select Landlord Pro or Portfolio Pro and choose monthly or yearly billing.
Continue to Stripe
CertNudge opens a Stripe-hosted checkout where you can enter the required billing and payment information.
Review the checkout details
Check the selected plan, billing interval, amount and payment method before completing the checkout.
Return to CertNudge
After checkout, CertNudge will show whether the subscription was activated successfully or whether further action is required.
Which payment methods can I use?
Stripe displays the payment methods currently available for your browser, device and checkout session.
Availability can vary, so check the Stripe checkout rather than assuming that a particular card brand, digital wallet or prepaid card will be accepted.
Managing an existing subscription
The organisation owner can open Manage Subscription to access the available Stripe billing and subscription options.
Billing access is owner-only
Where team access is enabled, non-owner users cannot manage payment details, change the subscription or access the organisation’s billing portal.
How are card details handled?
Stripe hosts the payment and billing workflows and processes the full card details entered at checkout.
CertNudge stores the Stripe identifiers needed to manage the subscription, but does not store the full card number.
Important payment information
- Currency: Standard CertNudge subscriptions are charged in pounds sterling.
- Current plans: Landlord Pro and Portfolio Pro are the currently sold self-service plans.
- Trial: No payment card is required for the 14-day trial, and you are not automatically charged when it ends.
- Subscription changes: A plan or billing change may produce a prorated charge or credit. Review the amount displayed before confirming.
Need help with a payment?
Email support@certnudge.co.uk with your organisation name and a description of the problem. Do not send passwords, full card details or tenant personal data.