How does CertNudge know when my certificate expires?
CertNudge uses the expiry date recorded against each certificate.
Enter the date shown on the source document and check it carefully before saving. CertNudge does not independently read the certificate or verify that the date is correct.
How expiry-date tracking works
Check the certificate
Review the original certificate or supporting document and identify the correct expiry or renewal date.
Record the date
Enter the expiry date against the appropriate certificate record in CertNudge.
Review the saved record
Confirm that the certificate type, property and date match the source document.
Monitor the upcoming date
CertNudge uses the recorded date to display certificate status and determine when the record becomes eligible for reminders.
When reminders are considered
An eligible certificate record is considered for email reminders at the following points before its recorded expiry date:
The final reminder may be sent when an eligible record is first selected within the last seven days before expiry. Email delivery time and successful delivery cannot be guaranteed.
Always check the source document
Do not rely on a general certificate cycle or an assumed renewal period when entering the date.
Requirements and document dates can vary. Use the date shown on the relevant certificate and obtain professional advice if you are unsure when a renewal is required.
What if the recorded date is wrong?
Update the certificate record with the correct expiry date as soon as possible. The dashboard status and future reminder eligibility will then be based on the updated information.