If I delete a certificate, is the PDF gone forever?
File Storage & Document Formats
No - not immediately. Deleted certificate files are moved to cold storage for 90 days in case you need to recover them.
?? What Happens When You Delete a Certificate
- The certificate is removed from your dashboard and reminders stop
- The PDF is moved to secure cold storage for 90 days
- After 90 days, the file is permanently deleted from all backups
??? Deleting a Property?
Deleting a property automatically deletes all of its certificates too — and the same 90-day cold storage rule applies to each file.
Accidentally deleted something?
Contact us at support@certnudge.co.uk within 90 days and we’ll do our best to help you recover it.