Is 2-factor authentication available?
Yes. CertNudge supports two-factor authentication using an authenticator app.
Two-factor authentication is optional, but enabling it adds another layer of protection to your account.
How does two-factor authentication work?
After entering your password, CertNudge may ask for a temporary verification code from your authenticator app.
This can help protect your account if someone obtains your password without also having access to your authenticator.
How to enable two-factor authentication
Open your account security settings
Sign in to CertNudge and open the available two-factor authentication settings for your account.
Add an authenticator app
Select the option to add an authenticator app and follow the instructions shown.
Scan the QR code
Use a compatible authenticator app to scan the QR code displayed by CertNudge.
Enter the verification code
Enter the temporary code generated by the authenticator app to confirm setup.
Save your recovery codes
Store the recovery codes provided during setup somewhere secure and separate from your normal login details.
Protect your recovery codes
Recovery codes may be needed if you lose access to your authenticator app or mobile device. Do not share them or store them in an unsecured location.
Other account-security steps
- Use a unique password that is not used for another website or service.
- Do not share your password, verification codes or recovery codes.
- Remove organisation access for people who no longer need it.
- Contact support promptly if you believe someone has accessed your account without permission.
Two-factor authentication is optional
CertNudge currently allows users to choose whether to enable authenticator-app two-factor authentication.