Is my data secure?
Getting Started & On-Boarding
Your data is protected with enterprise-grade encryption. Our data processing and storage are designed to align with GDPR requirements, including data portability, deletion rights, and transparent processing practices.
Document Encryption
Military-Grade Protection
All documents are encrypted at rest using Microsoft Azure's Storage Service Encryption:
- AES-256 encryption: Industry-standard security protocol
- Automatic encryption: Every file encrypted before storage
- Microsoft Azure infrastructure: Enterprise-level security platform
Regulatory Compliance
GDPR Compliant
- Full compliance with EU data protection regulations
- Right to data portability and deletion
- Transparent data processing practices
- We review our policies and security measures regularly to ensure ongoing alignment with data protection regulations
ICO Registered
- Registered with the UK Information Commissioner's Office
- Adherence to UK data protection standards
- Regular compliance monitoring
- Proper data controller responsibilities
What to Upload
Upload Property Documents Only
We recommend uploading only property-related compliance documents in line with our privacy policy and data minimisation principles.
Recommended Documents
- Safety certificates: Gas Safety, EICR, Fire Safety
- Compliance documents: EPC, Legionella assessments
- Inspection reports: PAT testing, boiler service records
- Engineer notes: Maintenance recommendations, observations
- Equipment photos: Installation pictures, meter readings
Not Recommended
- Personal ID documents: Passports, driving licenses
- Tenancy agreements: Rental contracts and terms
- Financial information: Bank statements, rent records
- Personal tenant data: Contact details, references
- Sensitive personal info: Any non-compliance documents
Additional Security Measures
| Security Feature | Implementation | Benefit |
|---|---|---|
| Data Encryption | AES-256 at rest, TLS in transit | Documents protected during storage and transfer |
| Access Controls | User authentication and authorisation | Access is restricted to authenticated users via secure user authentication and authorisation. |
| Secure Infrastructure | Microsoft Azure cloud platform | Enterprise-grade security and reliability |
| Regular Backups | Automated, encrypted backup systems | Data protection against loss or corruption |
| Privacy by Design | We apply privacy-by-design principles, collecting and storing only the data necessary for providing our services. | Only necessary data collected and stored |
Privacy Policy & Transparency
Full Transparency
Our comprehensive privacy policy explains exactly how we handle your data:
- What data we collect and why
- How long we retain your information
- Your rights regarding your data
- How to contact us with privacy questions