Which file types and sizes are supported for certificates?
Getting Started & On-Boarding
CertNudge supports three file types with a 5MB size limit to ensure fast uploads and optimal document display.
Supported File Formats
Preferred format for certificates and official documents
JPG
High-quality image format for scanned certificates
PNG
Clear image format with transparency support
File Size Limit
Maximum 5MB per file
Faster Uploads
Smaller files upload quickly, even on slower connections
Better Display
Optimised file sizes ensure documents load instantly in your dashboard
When Files Don't Meet Requirements
CertNudge shows inline error messages if your file doesn't meet the requirements:
- Wrong file type: "Please upload a PDF, JPG, or PNG file"
- File too large: "File size must be under 5MB"
- Corrupted file: "Unable to process file - please try again"
Example Error Message
Upload failed: File size is 7.2MB. Please reduce to under 5MB and try again.
Quick Tips
- PDF is best: Maintains quality and professional appearance
- Reduce large files: Use compression tools or lower quality settings
- Clear images: Ensure certificate text is readable before uploading