Why do you cap size at 5MB?
File Storage & Document Formats
The 5MB file size limit per upload is intentional, designed to ensure optimal performance, fast loading times, and efficient storage management for all users.
Core Reasons for the 5MB Limit
1. Performance & Speed
Smaller file sizes mean:
- Faster uploads, especially on mobile or slower connections.
- Instant document loading when you view certificates within the app.
- A smoother, more responsive overall dashboard experience.
2. Efficient Resource Management
Keeping file sizes reasonable helps us:
- Manage cloud storage costs effectively.
- Ensure sufficient bandwidth for all users.
- Maintain a sustainable and affordable service.
Is 5MB Enough?
Yes, for Almost All Certificates
In practice, standard certificate documents (even multi-page ones like EICRs or EPCs) are typically well under 5MB when saved or scanned correctly (often less than 1-2MB). The limit primarily affects very high-resolution photos or poorly optimised scans.
Need to Upload Larger Files?
Compress First or Contact Us
If you regularly encounter files larger than 5MB:
- Try using a free online tool to compress the file before uploading (see our "Max File Size" FAQ for tips).
- If compression isn't feasible or you consistently need larger limits, please contact support@certnudge.co.uk to discuss your needs. We may consider options for users with specific requirements in the future.